I cannot imagine you board passengers prior to doing all of your checks around the aircraft. Leaving your prospects trapped for over two hrs with no to minimal information and facts is overall bullshit. While you're basically the same as each individual airline In this particular regard, it’s simply just not suitable to take care of your shoppers this fashion.
I used to be enthusiastic to reach the 3 million mile level on American Airlines and to be awarded a Method Huge update. Whilst my husband and I've a trip excursion booked on American to Frankfort, Germany in April, I made a decision I wish to use our Update and also have An additional vacation vacation to London. This was not planned, but as a result of update we decided to have an extra trip.
Luis not only obtained us on a flight but enhance to first class. This was a big address for us. The flight variety was AA2386 in case I spelled Luis’s very last title Mistaken.
january 26 my son flew non halt from st. louis to laguardia airport The big apple. He arrived, his baggage didn’t. He described at the airport that his bag didn't arrive off the aircraft. The Woman for the booth checked the declare ticket. The bag had not left St. Louis. She gave him a locator range and advised him they would be calling him soon. They might not come across it so that they sent him a form to fill out of his belongings during the bag. He despatched it in.
it is pitiful to possess to report that my several emails to Consumer Relations have not been answered as of to this point October 29, a complete deficiency of quite possibly the most elementary courtesy toward an eighty four yrs previous 1st-Class passenger and Repeated Flier….
Flight out of Ft Lauderdale at 5pm connecting to Charlotte NC at 6:30pm. The initial flight remaining 45 minutes late creating us pass up our connecting flight to Harrisburg, Pa. Told the following flight could well be at midnight so we wait until finally then (I am with my disabled 84 12 months previous mother) At midnight we are instructed the flight was cancelled, there have been no accommodations available and the next flight was 12 the next day.
my grand mom take a flight from Ecuador two/18/sixteen (halt in Miami)in path to Ny,when she was ready to have her luggage what a shock she acquired!!her luggage was damaged and anyone inside of steal some fantastic that was inside,also the zipper was violated(broken)she missing in items that she carry it to my relatives Using the Value about $350 when she knowledgeable what takes place in AA counter in JFK NY they available to replaced her fresh luggage with an employed and aged one that looks like they get in the garbage!!.also they mentioned that to maintenance can take about 4 months!
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When I arrived in Newark, AA knowledgeable me that the ticket agent had didn't “scan” my bag, and Subsequently, even at seven:00 p.m., they could not her explanation organize for my bag to receive on another flight to Newark that evening.
I have flown your airline two occasions in the last twelve weeks and experienced one guy that actually works for me to fly very last 7 days over a non prevent flight you fellas can’t even get yourself a non stop flight by the due date.
I like AA but be sure to be sure they make sure things such as the entertainment and also other issues are thoroughly checked…..especially for the long haul.
For anyone who is happy with your small business, and actually have a intellect of hoping to operate inside of a thrifty manner. This shows that you're fairly challenged in doing this to start with.
I scheduled our loved ones excursion to Cancun as a result of Orbitz (there have been 5 of us). Although sitting down in the gate in Pittsburgh, PA I chose to tactic the desk to inquire about upgrading my wife And that i to first-class. I had been stunned to determine that “my ticket” disallowed me to upgrade, and wasn’t provided a rationale and was explained to regardless of what selling price I used to be prepared to fork out I couldn’t up grade. What was shocking is that there wound up becoming six unused top notch seats accessible. Same thing transpired on just how back from Cancun to Pittsburgh. Straight as a result of flight both of those techniques with only two seats in top quality being used on the way back again.
So I’m sitting in one of your respective fucking late planes yet again.. Pilot claims 25 minute hold out over the fucking runway on account of some